Hello, and good day! I wanted to write a response to zentai-zentai.com to let you know that I had an amazing experience with my purchases off of your website. My most recent one was a M sized “white Spider-man Future Foundation” in medium mens. I must say that I was rather unsure about sizing a first. Some vendors or retailers have large as an average size for me, whereas in others I take a medium. After some thought, I decided to email your website. When I did express my concern about sizing, I got a response very quickly. Within a day. I was impressed! My package was already shipped out, and I couldn’t change sizes, however I was granted a promise of 30% off for a size up if I chose to order again. I thought that was rather awesome as well. It took just under 5 weeks, but I was in no rush for my package.
I found it easy to know what the status of my purchase was by simply logging into your website with my username and password. I could see if it was processing payment, shipped out, and if a tracking number was provided. I could also use this tracking number at sites like Canada post or UPS, and had no difficulty gaining access on delivery time either. I must say it was a good experience, and I will definitely be making many purchases from your manufacturer at zentai-zentai.com in the future.
I am a local Spider-Man model in Edmonton, Ab, Canada. I work with organizations like Stollery Children’s Hospital, Comic Cons, and Comic and Toy Shows. I was recently featured in the Metro Newspaper as well. I make my own suits as well. I also incorporate water shoes (so material won’t brake down when in wear), and provide airbrushing for muscle detail and to help bring the suits to life. Thanks to zentai-zentai.com, you have helped make some of my visions a reality. Here are some samples from your website that I have used as templates, then taken and altered myself! Thanks guys!
And this is my most recent purchase from your website! White Future Foundation Spidey!!!! Love it!
I heard there was a costume contest of you send a customer service response and some pictures. Thanks so much zentai-zentai.com for your awesome lineup of inventory and amazing customer service, email responses, and consistent updates with item tracking. What a super fun and easy experience!
A very happy customer