Some of our clients did not receive their suits on time because the packages were lost during domestic transfer and of cause we had sent them the remade ones later. But Let’s take look at what happened to the express companies.
There are the front door of 3 express company’s store:
What about the warehouse then?
So, i think you can fully understand why some packages were lost in this ocean of parcels which is just the tip fo the iceberg. After we find out some of our packages were gone missing, we had rushed these orders again and shipped out as soon as we can.
If your package was delayed, please accept our sincere apology.
Kindly reminder: the busy season of our industry starts from September and ended on Halloween Eve. During this period of time, the processing time of the suits with 2 or more colors or special options might extended to a month or even longer if the package is lost during the transfer to our sorting center. So, if you want to receive your suit before Halloween, the safest choice is placing the order as earlier as you can.
After the tough time of this year, we will absolutely improve our arrangement and processing speed.. For the next year, we guarantee a faster and better service..